
Troubleshooting
Problem Possible cause Remedy
You cannot activate the appliance
or operate it.
The appliance is not connected to
an electrical supply or it is
connected incorrectly.
Check if the appliance is correctly
connected to the electrical supply
(refer to connection diagram).
Activate the appliance again and set
the heat setting in less than 10
seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and the
appliance deactivates.
An acoustic signal sounds when the
appliance is deactivated.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The appliance deactivates. You put something on the sensor
field
.
Remove the object from the
sensor field.
The residual heat indicator does
not come on.
The cooking zone is not hot
because it operated only for a
short time.
If the cooking zone operated
sufficiently long to be hot, speak to
the service centre.
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off
operates.
Deactivate the appliance and
activate it again.
comes on.
The Child Safety Device function
operates.
Refer to the chapter “Daily Use”.
and a number come on.
There is an error in the appliance. Disconnect the appliance from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If
comes on
again, speak to the service centre.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or the
customer service. Give the data from the rating
plate, three digit letter code for the glass
ceramic (it is in the corner of the glass surface)
and an error message that comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a customer
service technician or dealer will not be free of
charge, also during the warranty period. The
instructions about the customer service and
conditions of guarantee are in the guarantee
booklet.
12 Hob user manual
Comentários a estes Manuais